HERE TO HELP
Frequently asked questions.
Find helpful information for your next race day.
Event details can vary. Your race’s registration page and race guide are the best places to check the latest instructions.
Registration & packet pickup
Where and when do I pick up my packet?
Packet pickup times and locations vary by event. Check your race guide, registration page, or event Facebook page for the latest information.
What should I bring to packet pickup?
For triathlons, bring a valid photo ID. Athletes must pick up their own packet; running-event packet pickup rules can differ. Check the event instructions for any exceptions.
Can I register on race day?
Race morning registration may be available for running events if space allows. Triathlons generally do not offer race morning registration. Check the specific race page for current details.
Can someone else race under my name?
No. Entries may not be given to another person to race under your name.
Can I get a refund?
Dallas Athletes Racing’s policy is no refunds. If you cannot compete due to illness or injury, you may qualify for a medical transfer to an event of the same distance in the same calendar year. Email info@dallasathletesracing.com to ask.
Do triathletes need a USAT membership or permit?
For USAT-sanctioned triathlons, membership or a single-event permit is required. Registration provides options for athletes who are not annual members. Check your race page for current requirements and fees.
Race day & equipment
What are the race distances?
Distances vary by event and course. Visit the event’s registration page for its swim, bike, and run distances.
How do I wear my triathlon race numbers?
Place the small sticker on the front of your helmet and the bike number on your bicycle. Wear your race bib on the front during the run. Follow your event’s packet and race-day instructions.
How does chip timing work?
Wear the timing chip securely on your ankle and cross the timing mats on the course. A volunteer should hand you your chip; check that its number matches your race number.
Can I use a mountain bike?
Mountain bikes may be used in sprint and international divisions; the existing race policy excludes them from X-50. Check the specific event rules.
Do I need a bike helmet?
Yes. Your helmet must be CPSC certified. Check the certification sticker inside your helmet.
Are the roads closed for the bike course?
Roads may be open to traffic. Follow the instructions of police officers, course officials, and your race guide.
Can I run with my dog?
Pets are not allowed on the race course.
Swimming & transition
What swim strokes can I use?
Any stroke that allows you to move forward is permitted. Follow the rules and directions for your event.
Can I stop and rest during the swim?
You may rest by holding a buoy or safety boat without using it to move forward or interfering with other swimmers. Follow race staff instructions.
When can I enter or retrieve my equipment from transition?
Times vary by event. Check your race instructions; the race director determines when transition reopens after the bike course is clear.
Can family and friends enter transition?
Transition is for registered athletes, race staff, and volunteers. Spectators and pets are not allowed inside.
Results & awards
Where can I find my race photos?
Race photos may be available at YourSportingImage.com. Check the individual race page for photo information.
How are awards presented?
Most races offer awards three deep per age group. Check your race guide or race page for that event’s award details.
Are relay options available?
Relay options are offered at certain events and will be listed on the event registration page.